Not receiving your product download link?

Did you know that people may not be able to email you because of GoDaddy’s ridiculous spam system? It’s true and it happens alot when we try sending out email to customers that require an email product link for download.

GoDaddy is known to block entire IP pools instead of domains in effort to block spam and viruses and end up blocking legitimate emails in the process. Minutes after the sender send an email, they will receive a bounced back message with:

“554 The message was rejected because it contains prohibited virus or spam content”

This message is triggered when sending a basic download link to our customers, obviously this is bad in many fronts. This email issue leads us to lost sales in the e-commerce world so we do not recommend using them for hosting services., not until they fix this issue.

We DO NOT have this email issue with any other company and is only isolated to GoDaddy, and when a customer calls asking why they have not received email I always ask, “Your hosted by GoDaddy correct?”, they always say yup. Our customers know and we have the email to prove it.

If you are not receiving your email, please call or send us an alternative email address for us to send your download link, thank you for your patience.

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