Not receiving your product download link?
Did you know that people may not be able to email you because of GoDaddy’s ridiculous spam system? It’s true and it happens alot when we try sending out email to customers that require an email product link for download.
GoDaddy is known to block entire IP pools instead of domains in effort to block spam and viruses and end up blocking legitimate emails in the process. Minutes after the sender send an email, they will receive a bounced back message with:
“554 The message was rejected because it contains prohibited virus or spam content”
This message is triggered when sending a basic download link to our customers, obviously this is bad in many fronts. This email issue leads us to lost sales in the e-commerce world so we do not recommend using them for hosting services., not until they fix this issue.
We DO NOT have this email issue with any other company and is only isolated to GoDaddy, and when a customer calls asking why they have not received email I always ask, “Your hosted by GoDaddy correct?”, they always say yup. Our customers know and we have the email to prove it.
If you are not receiving your email, please call or send us an alternative email address for us to send your download link, thank you for your patience.
Popularity: 11% [?]
January 8th, 2008 at 12:07 am
very interesting.
i’m adding in RSS Reader
March 17th, 2008 at 8:08 pm
Have you resolved this issue? I’m on the other end and not receiving emails due to this. I’ve figured out that GoDaddy’s filters reference the lists at spamhaus.org. The “problem” IP address is only listed in their PBL list. Per Spamhaus.org, EVERY dynamic IP address should be in this list. I find it hard to believe that GoDaddy would bounce all emails with a hyperlink to a dynamic IP, but it sure is annoying.
March 17th, 2008 at 11:51 pm
Ah Trent,
We wish we found a work around to this problem, but we haven’t. It is very annoying but they do what they want to at the expense of having a crippled email system. A hyperlink is part of the world wide web, just a basic fundamental…yet they get blocked. I guess the only way really is to send text-based emails if you are using Outlook
March 19th, 2008 at 5:02 pm
very nice web site. My English is not so good, so I do not understandt it well, but it seems very good. Thanks
March 28th, 2008 at 2:10 pm
I do host domain names with godaddy but never used their email before. Good to know this because users could be losing valuable emails
March 28th, 2008 at 2:12 pm
Lol… Au pair. How can you find the site interesting when you can’t understand it.
March 30th, 2008 at 9:19 pm
Hi Wow what a fantastic article about Dynamic Ip! Your keen insight into Dynamic Ip is informative and creative. I look forward to reading other articles you have. Thanks.
April 3rd, 2008 at 11:10 am
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